Job Description : Walmart Online Grocery Pickup Associate

Department: E-commerce

Reports To: E-commerce Manager

Employment Status: Part-Time/Full-Time

Compensation: $11 – $14 per hour, depending on location and experience


Position Overview :

The Online Grocery Pickup Associate plays a critical role in ensuring a seamless shopping experience for customers who order groceries online. This role is responsible for accurately picking and packing items, communicating effectively with customers, and managing time-sensitive tasks.


Key Responsibilities :

  • Accurately pick items for online orders using a handheld device, ensuring quality and freshness.
  • Pack items carefully to prevent damage and ensure a pleasant unboxing experience for customers.
  • Monitor inventory and notify the supervisor about stock-outs or other issues.
  • Review and execute customer substitution preferences when specific items are not available.
  • Load orders into customer vehicles, offering excellent customer service.
  • Confirm identification and orders before releasing goods to customers.
  • Follow all safety guidelines and standards, including proper lifting techniques and use of equipment.

Qualifications :

  • High school diploma or GED preferred but not required.
  • Previous retail or customer service experience is a plus.
  • Ability to lift up to 40 pounds unassisted.
  • Must be able to stand/walk for the duration of the shift.
  • Basic computer skills for operating handheld devices.

Benefits :

  • Employee discount on Walmart products.
  • Health, dental, and vision benefits for eligible full-time employees.
  • 401(k) plan with company match for eligible employees.
  • Paid time off for full-time employees, including holidays, sick leave, and vacation days.

This job description offers a comprehensive overview of the responsibilities, qualifications, and compensation for the Online Grocery Pickup Associate role at Walmart. Please note that the compensation range is a general estimate and may vary depending on the store’s location and individual experience.