job description : Resident Service Coordinator

Department: Residential Services

Reports To: Director of Residential Services or Property Manager

Employment Status: Full-Time

Compensation: $40,000 – $50,000 annually, based on experience and qualifications


Position Overview :

The Resident Service Coordinator is instrumental in elevating the living experience for community members. This role is centered on orchestrating a range of services, initiatives, and events designed to meet the diverse needs of residents, promote active community involvement, and create a secure, welcoming atmosphere.


Key Responsibilities :

  • Act as a liaison between residents, management, and local service providers.
  • Develop, coordinate, and oversee community programs such as educational workshops, social events, and wellness activities.
  • Assist residents with accessing social services, medical care, and financial assistance as necessary.
  • Collaborate with property management to address resident concerns and improve the residential experience.
  • Manage the distribution of community newsletters, bulletins, and updates to keep residents informed.
  • Conduct needs assessments and surveys to identify service gaps and resident requirements.
  • Maintain accurate and confidential records of residents, services provided, and program participation.
  • Adhere to organizational policies and legal regulations in all duties and interactions.

Qualifications :

  • Bachelor’s degree in Social Work, Community Development, or a related field is required.
  • Minimum of 2 years of experience in residential services, social work, or a related field.
  • Strong organizational skills with an ability to prioritize multiple tasks.
  • Excellent communication and interpersonal skills.
  • Basic proficiency in computer applications such as Microsoft Office.
  • Must successfully pass a background check and drug screening.

Benefits :

  • Comprehensive healthcare plan, including dental and vision coverage.
  • Retirement savings plan with employer matching.
  • Paid time off, including holidays and vacation days.

This job description should provide prospective candidates with a clear understanding of the role’s requirements and what they can expect in terms of compensation and benefits.